Data Protection


Thank you for your interest in our website. Protecting your privacy is extremely important to us. Below is some detailed information about how we handle your details.


Legal Framework


The provisions of the Federal Data Protection Act and the German Telemedia Act apply to the storage and processing of data.


Collection, Processing and Use of Personal Data


You can visit our site without providing any personal information. We then only save access details with no personal references, e.g. the name of your Internet Service Provider, the site you are visiting us from or the name of the requested file and information about the timing of your request (date, time). This information will be analysed for the sole purpose of improving our services and cannot be traced back to you.


Personal data (e.g. name, address, email address, date of birth, bank details) will only be collected when voluntarily provided by you as part of your order of goods, when contacting us or when opening a customer account and where you have expressly declared your consent to the details being saved and processed. The personal information provided by you shall only be used for processing the contractual relationship in question or in order to deal with your enquiry. Once the agreement is executed in full and the purchase price has been paid in full or your enquiry dealt with, your details will be blocked for further processing and will be deleted once the tax and commercial law stipulations have been complied with providing such deletion is not contrary to any retention periods stipulated by law, contract or company regulations and providing you have not expressly consented to further use of your data. The contractual relationship in question shall not be created without consent to this data protection declaration and it will not be possible for your enquiry to be processed.




Upon signing up for the newsletter, your email address, together with your express consent in this respect, which must be given separately for the Vendor’s own advertising purposes (e.g. for sending vouchers, sales campaigns, competitions, invitations to take part in surveys), shall be used until such time as you unsubscribe from the newsletter. Our newsletter is sent out by email and contains information about new products and special offers. If you wish to receive this newsletter, then in addition to your email address, we will require confirmation that you are the owner of the specified address and that you agree to receive the newsletter. For this reason, in an automated process you will receive a verification mail in which you will be asked to confirm the details again. You may unsubscribe from the newsletter at any time in the future. If, in the future, you no longer wish to receive emails with the content shown, simply notify us at any time using the link provided in each newsletter or by email sent to


Sharing Personal Data


Your data will be shared with the shipping companies commissioned to perform the delivery where necessary for delivery of the goods. For payment processing, we shall pass your payment details on to the credit agency commissioned to make the payment. Your personal details will not be shared in any other respect.


Use of cookies


We use cookies on our pages to make our web site more attractive to visitors and to enable the use of certain features. Cookies are small text files that are stored on your computer that temporarily archive information. Most of the cookies we use are deleted from your hard disk again after the browser session ends (so-called session cookies). They may be used for internal market research purposes and analysis thereof shall be anonymous, in other words, without any personal identification. The use of session cookies can be prevented by disabling the option in your browser. There should be information about his in your browser menu. Other cookies stay on your computer and these help us recognise your computer again the next time you visit (so-called permanent cookies). These cookies are used to greet you with your user name and save you having to enter your password or fill out forms with your details again on subsequent visits. If you do not wish to allow permanent cookies, they can be prevented by disabling permanent cookies in your browser. For more information on this please see your browser’s menu bar. Our partner companies are not permitted to collect, process or use personal data by means of cookies via our website.


Google Analytics


Our website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies” – text files that are saved on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of our website (including your IP address) will be transferred to a Google server in the USA and stored there. Google shall use this information to analyse your use of the website in order to compile reports about website activities for the website operator and also to provide services associated with use of the website and Internet usage. Google may also pass this information on to third parties where legally required to do so or where third parties process this data on Google’s behalf. Under no circumstances shall Google associate your IP address with other Google data. You can prevent the cookies from being installed by changing the corresponding setting in your browser software. For this Google provides a Google Analytics de-activation add-on for browsers, which you can also access via the following link ( We would point out however that in this case you may not be able to make full use of all of our website’s features. By using our website you declare your agreement to the processing of data collected about you by Google in the aforementioned way and using the aforementioned methods and for the purposes specified. Our website uses Google Analytics with the “_anonymizeIp()” extension. IP addresses will therefore only be processed in abbreviated form to prevent them being directly linked to a particular individual. Consent to the collection and storage of data may be withdrawn at any time with immediate effect for the future.

Social Plugins


Facebook and Google plugins may be used on our website to make the online shop more personal. For this we use the Facebook logo and the “Google play” button. These are offers from US American companies Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) and Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). When you visit our pages that contain such a plugin, your browser connects to Facebook or Google and content is loaded from those sites. You visit may therefore be traced by Facebook and Google even if you do not actively use this feature. If you have an account with Facebook or Google, you can use such a social plugin to share information with your friends. We have no influence here on the plugin content or how they transmit information. Please see the data protection notices issued by Facebook and by Google for more on the purpose and scope of the data collection and processing and data usage by Facebook and Google as well as your rights in this respect and possible settings to protect your privacy. You will also find further information here about your rights and possible settings to protect your privacy. By previously logging out of your social networks (Facebook and Google play) and deleting any set cookies, you can avoid Facebook and Google gathering information about you during your visit to our website.


Integration of Services and Third-Party Content
Where YOUTUBE videos or other material, e.g. from GoogleMaps are embedded in our website and you choose to visit these, your IP address will be shared with that service provider.


Links to Other Websites


Our websites may also contain links to other websites over whose content, design and, in particular, compliance with data protection provisions we have no control. We assume no responsibility for external content supplied by third-party providers on their websites. We may also not be held liable for any damage caused through use/non-use of such information. The respective website operator alone shall be liable in this respect.


Data Security


If your data is stored and processed by us, we have taken all technical and organisational precautions, using the latest technology, to prevent third-party access to the data and avoid security vulnerabilities to the greatest extent possible. Only certain employees who have been made aware of data protection matters shall be authorised to store and process data. Data content shall remain with us or with the company commissioned by us to process the data.


Right to Information


In accordance with the Federal Data Protection Act, you are entitled to free information about the data we hold about you and you also have the right to have such data corrected, blocked or deleted where necessary.


Data Protection Contact:


For queries regarding the collection, processing or use of your personal data, for information about or to correct, block or delete data or revoke any consent granted, please send an email to or telephone us
– From Monday to Friday 8 a.m. to 6 p.m. / Saturday 10 a.m. to 4 p.m.:


From Germany and overseas: +49 (0) 3342 306 306*
*For this phone number the country-specific telephone charges apply.


You can see, download and save this data protection declaration on our website at any time.


We hereby reserve the right to adapt the data protection declaration as required by legal or technical stipulations.


Last updated: 13.06.2014